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Logging In

How to sign in to Boltline, recover access when you forget your password, and choose your organization.

Signing In​

  1. Go to the Boltline login page.
  2. Enter the email address associated with your account.
  3. Click Sign in.
  4. If you belong to multiple organizations, you may be prompted to select the organization you want to sign in to (see Choosing an Organization below).
  5. Complete authentication as directed (password, SSO, or magic link, depending on your organization's setup).

Password Reset and Forgotten Passwords​

If you've forgotten your password, you can reset it from the login flow.

Non-SSO Only

If your organization uses Single Sign-On (SSO), password resets are managed through your organization's identity provider (e.g., Okta, Azure AD). Contact your IT administrator for help.

Steps to reset your password​

  1. Log out of Boltline if you're currently signed in.
  2. Go to the login page and enter the email address used for your account.
  3. Click Sign in.
  4. When the sign-in screen appears, click Forgot your password.
  5. Re-enter your email address and click Reset Password.
  6. Check your email for a six-digit code.
  7. Enter the code when prompted.
  8. Enter a new password that meets the requirements.
  9. Enter the new password again and click Change Password.
  10. Sign in using your email and the new password.

Password requirements​

All passwords must meet the following requirements:

  • Must contain a lower case letter
  • Must contain an upper case letter
  • Must contain a number
  • Must contain at least 8 characters
  • Must not contain a leading or trailing space
  • Both password fields must match

Choosing an Organization​

If your email is associated with more than one organization, you'll need to choose which one to sign in to.

When multiple organizations are found​

  • An organization may appear after you enter you log in. Click Sign in to ... if that is the organization you want to access.
  • You'll be redirected to that organization's sign-in flow.
  • If you see Send me links to other organizations, click it to receive an email with sign-in links for all organizations associated with your account.
  • Check your inbox and use the link for the organization you want to access.

Recent organizations​

  • If you've signed in before, you may see a Recent Organizations drop-down.
  • Expand it to quickly sign in to an organization you've used recently.
  • You can remove organizations from this list if needed by clicking the X to the right of the name.